A Spanish speaking man from Oakland called to inquire about child support assistance and job assistance. The caller was referred to Centro de Servicios and Alameda County Department of Child Support Services for child support assistance, and to East Bay Works One-Stop Career Center for job assistance. After the referrals were given the caller told the Resource Specialist that he was suicidal and the caller was promptly connected with the Crisis Support Service Hotline of Alameda County.
A single mother in Alameda called to inquire about rental assistance for herself and her children. The caller was referred to Alameda County Social Services Agency Season of Sharing, and Operation Dignity for rental payment assistance.
“The clients love both [Veterans Housing Resource Specialists]. It takes a team to help house veterans in Alameda and Contra Costa County. I am really happy with your services, and your Veteran Rovers are both fantastic.” – Tracy Cascio, LCSW, Homeless Program Manager, U.S. Dept. of Veterans Affairs
“I use 211 daily. 211 provides connections to transitional and emergency housing opportunities for the young people I serve at Youth UpRising. At Youth UpRising, the young people I work with often have housing needs that require immediate support. I love the simplicity of 211 and the added security of knowing that the resources listed are current and reliable, allowing me to quickly assist youth in gaining stability and comfort.” – Kellisha Moore, Intake Case Manager, Youth Uprising
“I am a Family Navigator at Family Resource Network (FRN) who helps families that are referred from professionals such as physicians from Childrens Hospital or Highland Hospital to access services like the Early Intervention Program at Regional Center of East Bay or Special Education in school districts. FRN also offers free parent support groups, resources, and workshops to educate families on Special Education and parenting education. I am thrilled to learn that your agency is so responsive. I will continue to send families who are
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“At LifeLong Medical West Berkeley we use 211 frequently. It’s one of the most frequent resources we provide to our patients who often have many needs. At times, while patients are in clinic we help them make the call if they have no phone or are have difficulty communicating their needs. We also ask our medical providers to provide the 211 number to their homeless patients. 211 specialists ask the right questions and are very helpful.” – Gillian Fynn, LCSW, Manager Psychosocial Services, Lifelong Medical
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This report highlights the monthly activities and accomplishments of Eden I&R’s 2-1-1 Alameda County phone line. View the report
This report highlights monthly call totals by city for Eden I&R’s 2-1-1 Alameda County phone line. View the report
This report highlights the monthly activities and accomplishments of Eden I&R’s 2-1-1 Alameda County phone line. View the report
This report highlights monthly call totals by city for Eden I&R’s 2-1-1 Alameda County phone line. View the report
