A Dublin resident who is a mother to five children all under age 10, one of whom is disabled, called for information on homeless shelters and for contact information for 2-1-1 in Sonoma County. The caller was provided referrals for Henry Robinson Multi-Service Center, Berkeley Food & Housing and Bay Area Rescue Mission for emergency shelter, as well as to Helping Hands Homes and Alpha Omega for transitional housing. The caller was also provided 2-1-1 information in Sonoma County. The caller called back later in Continue reading →
A Spanish speaking man from Oakland called to inquire about child support assistance and job assistance. The caller was referred to Centro de Servicios and Alameda County Department of Child Support Services for child support assistance, and to East Bay Works One-Stop Career Center for job assistance. After the referrals were given the caller told the Resource Specialist that he was suicidal and the caller was promptly connected with the Crisis Support Service Hotline of Alameda County.
A single mother in Alameda called to inquire about rental assistance for herself and her children. The caller was referred to Alameda County Social Services Agency Season of Sharing, and Operation Dignity for rental payment assistance.