Welcome to Eden I&R!
Home of 2-1-1 Alameda County and the Big Blue Book
“I am in awe of the work that Eden I&R does and we are deeply grateful to Eden I&R for the essential role you play in connecting communities in need with essential safety net resources, throughout the East Bay.”
-Jane Fischberg, President and Executive Director, Rubicon
2-1-1 Alameda County
2-1-1 is a free, non-emergency, confidential, 3-digit phone number and service that provides easy access to housing information, and critical health and human services.
2-1-1 operates 24 hours a day, 7 days a week with multi-lingual capabilities.
“2-1-1 is such an important service. I refer people to 2-1-1 all the time.”
-Tim Sbranti, Mayor of Dublin
2-1-1 Posters available
Posters are now available to community organizations, government offices, and businesses which describe the services that are available by calling 2-1-1. These 12 X 18” posters are available in English and Spanish. We encourage our community partners to display the posters in a visible location so that all Alameda County residents are aware of the vital service available to those seeking health, housing and human services.
Posters can be picked up at Eden I&R’s offices at 570 B Street, Hayward or arrangements can be made to get posters by contacting Mitch Reitman, Development/Marketing Officer at mreitman@edenir.org or 510-537-2710.
2-1-1 on BART
The United Way is sponsoring ads on BART trains that promote 211 throughout the Bay Area. Please keep a look out for these ads and tell us what you think.
These ads will run through March of 2014.
Click on advertisement for a larger view.
At Eden I&R...
We believe that all individuals are entitled to fully utilize all community resources for which they are eligible.
“I live in Union city. I am calling on behalf of my uncle who is in Oakland. The Resource Specialist who helped me was more than helpful. She was very patient and calm, she took her time. She explained things to me and helped spell things out. She really went above and beyond to help me today, and I am so thankful to you for having her on your staff.”
- 2-1-1 Caller
At Eden I&R...
We believe that optimum utilization of these resources can substantially enhance the quality of life in the community.
“One of the Alameda County Probation Department, Deputy Probation Officers was desperately trying to help a family living in a hotel find housing. I referred the Officer to the 2-1-1 service. 2-1-1 was able to provide the family with several options.”
- Neola Crosby, Program Services Coordinator, Alameda County
At Eden I&R...
We believe that access to those resources is often limited by lack of awareness of their existence.
“Eden I&R staff and their 211 service are visionaries. They are ahead of the curve.”
- Gabriela (Gabby) Velazco , CB/Community Health Specialist, Kaiser Permanente - Northern California Region, Community Benefit Programs