“At LifeLong Medical West Berkeley we use 211 frequently. It’s one of the most frequent resources we provide to our patients who often have many needs. At times, while patients are in clinic we help them make the call if they have no phone or are have difficulty communicating their needs. We also ask our medical providers to provide the 211 number to their homeless patients. 211 specialists ask the right questions and are very helpful.” – Gillian Fynn, LCSW, Manager Psychosocial Services, Lifelong Medical
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