Author Archives: Catherine Stahl

Bilingual Phone Line Resource Specialist (Spanish & English)

Bilingual Phone Line Resource Specialist (full-time, 40 hours per week) Click here to view as a PDF Program Description: Eden I&R’s 2-1-1 program, an information and referral service for low-cost housing and human services, provides assessment of need and social service information and referral services for callers 24 hours a day, 7 days a week. Position Description: Under the direct supervision of the 2-1-1 Manager, the Phone Line Resource Specialist will address clients’ concerns over the phone and provide needs assessment and referral. Duties Include: Assess Continue reading →

2-1-1 Launches Texting for Tax Referrals

Eden I&R has launched a two-way texting pilot for tax preparation assistance information in Alameda County. Although 2-1-1 staff have been texting referral information to callers over the last several years, this recent enhancement now allows for staff to conduct live texting conversations with those wishing to converse via texting. Initially two-way texting is specific to the topic of tax preparation assistance and is available Monday-Friday from 9 am to 4 pm. 2-1-1 will be rolling out a larger two-way texting program with expanded hours Continue reading →

Alameda County Community Preparedness Fair, September 8, 2018

ALAMEDA COUNTY COMMUNITY PREPAREDNESS EVENT! You are invited to attend The Alameda County Community Preparedness Event. This free event is on Saturday, September 8, 2018, from 9 am to 4 pm and will be held at the 3 Crosses Church, 20600 John Drive, Castro Valley.     There will be training classes throughout the day. TRAINING CLASSES: SKIP: Safety Kept in Place – Learn how to make a simple personal safety kit from 10-11 am AND 1-2 pm Camping Out at Home – Emergency Preparedness Continue reading →