Author Archives: Catherine Stahl

Finance Manager

Job Description: Finance Manager (full-time, 40 hours per week) Click here for a PDF version of the position description. Agency Description: Eden I&R envisions a community empowered with information and connected to resources, so that all people obtain health, happiness, hope, and improved livelihoods. The agency’s largest program is 211 Alameda County, the 24/7 multilingual phone line that provides resource information to individuals and families from throughout the county. With an annual budget of over $2 million and 34 employees, Eden I&R is a medium-size Continue reading →

Director of Programs

Job Description:Director of Programs (full-time, 40 hours per week) Click here for a PDF version of the position description. Agency Description: Eden I&R envisions a community empowered with information and connected to resources, so that all people obtain health, happiness, hope, and improved livelihoods. The agency’s largest program is 211 Alameda County, the 24/7 multilingual phone line that provides resource information to individuals and families from throughout the county. Position Description: The Director of Programs is responsible for the successful delivery of Eden I&R’s programs including Continue reading →

Bookkeeper/Administrative Assistant

Job Description: Bookkeeper/Administrative Assistant (full-time, 40 hours per week) Click here for a PDF version of the position description. Agency Description: Eden I&R envisions a community empowered with information and connected to resources, so that all people obtain health, happiness, hope, and improved livelihoods. The agency’s largest program is 211 Alameda County, the 24/7 multilingual phone line that provides resource information to individuals and families from throughout the county. Position Description: The Bookkeeper and Administrative Assistant position is responsible for maintaining a complete, up-to-date, systematic record Continue reading →

2-1-1 Phone Line Resource Specialist

Job Description: 2-1-1 Phone Line Resource Specialist Click here for a PDF version of the position description. Program Description: Eden I&R’s 2-1-1 program, an information and referral service for low-cost housing and human services, provides assessment of need and social service information and referral services for callers 24 hours a day, 7 days a week Position Description: Under the direct supervision of the 2-1-1 Supervisor, the Phone Line Resource Specialist will address clients’ concerns over the phone and provide needs assessment and referral. Duties Include:  • Answer Continue reading →

After-Hours/2-1-1 Phone Line Resource Specialist

Job Description: After-Hours/2-1-1 Phone Line Resource Specialist Click here for a PDF version of the position description. Program Description: Eden I&R’s 2-1-1 program, an information and referral service for low-cost housing and human services, provides phone line assessments and referrals for callers 24 hours a day, 7 days a week. Eden I&R’s After-Hour Services provide answering services for the Alameda County Children’s Services; Foster Care Placement Service; Adult Protective Services; Public Guardian-Conservator Office; Position Description: Under the direct supervision of the After-Hours Supervisor, the After-Hours/2-1-1 Phone Continue reading →

2-1-1 Launches Texting for Tax Referrals

Eden I&R has launched a two-way texting pilot for tax preparation assistance information in Alameda County. Although 2-1-1 staff have been texting referral information to callers over the last several years, this recent enhancement now allows for staff to conduct live texting conversations with those wishing to converse via texting. Initially two-way texting is specific to the topic of tax preparation assistance and is available Monday-Friday from 9 am to 4 pm. 2-1-1 will be rolling out a larger two-way texting program with expanded hours Continue reading →

Alameda County Community Preparedness Fair, September 8, 2018

ALAMEDA COUNTY COMMUNITY PREPAREDNESS EVENT! You are invited to attend The Alameda County Community Preparedness Event. This free event is on Saturday, September 8, 2018, from 9 am to 4 pm and will be held at the 3 Crosses Church, 20600 John Drive, Castro Valley.     There will be training classes throughout the day. TRAINING CLASSES: SKIP: Safety Kept in Place – Learn how to make a simple personal safety kit from 10-11 am AND 1-2 pm Camping Out at Home – Emergency Preparedness Continue reading →